Guarantee & Refund Policy

Risk-free with our 100% Satisfaction Guarantee.

We know our products deliver the intended results for the overwhelming majority of men and women who use them as directed. How do we know this? Because we have witnessed the results first-hand on customers of every age, race, and hair type. Because we've spent over 10 years developing, evolving and continually perfecting functional hair care products just like this. Because the Veta product line was tested, piloted and proven at select A-list salons prior to being launched to the public.

If you don't see and feel the results, we'll refund you. Simply return it to us within 60 days of purchase, and we will issue a full refund to your original method of payment. No headaches, no questionnaires, no complicated procedures.

Returns

Our policy lasts 60 days because most users will observe results within this time if using the products as directed.

To be eligible for a return, simply return the item(s), used or unused, in the original packaging. To complete your return, the purchase must have been completed through Veta.com. We can not refund items purchased from a salon; please contact your salon to inquire about their respective return policies.

 

Refunds: Simple, hassle-free

Once your return is received we will send you an email to notify you that we have received your returned item and processed a full refund. A credit will automatically be applied to your credit card or original method of payment, same day as receipt of the return(s).

Shipping

To return your product please mail it to the Return Address on your original packing slip.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs on original orders (where applicable) are non-refundable.

 

Subscriptions

When adding items to your cart you can choose a one-time purchase (at full price) or you can elect to subscribe to a recurring order (at a 25% discount). The default selection when shopping is always a one-time order. We will never automatically charge you unless you have selected to subscribe.

All subscriptions can be canceled at any time. The scheduling of recurring orders can also be altered at any time.